E-Commerce Content Manager (German speaking)

Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Role: Content Manager - E-Commerce - German speaking!

Location: Hamburg, Germany

About the role:

OLIVER are looking for a Content Manager, specialising in the E-Commerce space, who wants to be part of a pioneering in-house global account. With our globally renowned client, famous for its world class alcoholic beverages, we are building the best in-house agency in the world. It will be a model that integrates award winning creativity and smart tech solutions to produce effective creative work, at scale. The E-Commerce Content Manager will be responsible for updating, maintaining and optimising content across multiple DTC channels. You will be comfortable working in close partnership and collaboration with the client and with a multi-disciplinary in-house agency team. You will be working in a global team, based in different regions and should be comfortable managing time zones and enjoy working with different cultures. You will report into the Business Director, who will work closely with you on your career development.

What you will be doing:

• Responsible for the end-to-end content management process including case raising, set-up, upload, edit, content amends and maintenance on various platforms
• E stablishing and implementing improved SEO and keyword optimised content structures for PDPs and brand stores 
• Serve as the gatekeeper and specialist for all Amazon platforms, including partnership with external agency partners, handling all Amazon promotions and updating content according to seasons and occasions via content uploads, bringing in enhanced content and being the clients' key contact to drive improvement
• Be the brand guardian by safeguarding the brand within the team and ensuring consistent brand representation.
• Actively seek opportunities that help the client meet their goals and growth. Not being afraid to challenge the client in a constructive manner and propose value-added solutions that come from the OLIVER teams. This includes advising clients on how to spend their budget smartly.
• Skilfully negotiate win-win solutions on behalf of team members when necessary.
• In collaboration with Client/Content lead support with on a test & learn roadmap (MLA), assisting on pulling data and presentations together including keeping track of before & afters
• Manage PIM & DCH including full product catalogue maintenance and optimization.

Workflow Management

• Full ownership & accountability of the Content Planner (nexus), that serves as the client's base for the client's strategic objectives
  • Manage the Content Planner for content execution including scoping, assignment of tasks within 24 hrs of creation, collation of necessary information and communication with wider team
  • Leading the workload allocation across content team in conjunction with project manager
• Develop Internal & external briefings to deliver projects, and be able to answer queries in a timely manner
• Monitoring and leading the team to ensure content management processes are being adhered to, all deadlines are being met
• Responsible for best-in-class & error-free content publishing on all content publishing platforms and any issues to be raised to client immediately.
• Ability to build a consistent workload pipeline across weeks and still hit or exceed deadlines by looking ahead
• Accountable for the timely delivery of projects, working with the project manager.
• Lead weekly client status meetings to discuss upcoming project requirements, status on live projects (with the support of the project manager) and opportunities.
• Communication and collaboration with creative and strategy team to ensure all work we deliver is on brief and on brand & ability to answer queries in a timely manner. Use your intimate knowledge of the client to elevate the work.
  • Collaborating with the designer & copywriter to ensure the content is rich in terms of text and visual representation and within best-in-class guidelines

What you need to be great in this role:

• Fluent/Business German speaking.
• Prior Amazon Vendor Central management experience.
• The ideal candidate will have extensive experience with Broadbank, Vendor Central, and PIM platforms, have exceptional leadership skills and a strategic mindset.
• Excellent organisational skills, with the ability to manage and prioritise multiple clients and projects.
• Experience working on demanding global brands. The ideal candidate will have experience in the alcoholic beverage industry.
• Hands on experience of working on Content Management Systems & SEO (3+ years)
• Experience managing content projects including scoping, briefing, asset review, proposal creation, creative team alignment
• Experience developing and implementing effective content strategies
• Strong decision-making and problem-solving skills
• Excellent communication / writing / editing skills
• Self-starter and comfortable with reaching out to the wider business without being prompted
• Preference for working in a face paced collaborative environment
• The ability to work well under pressure and manage workloads and multiple projects effectively with a high level of detail
• Intermediate Microsoft Excel skills
• Experience with Microsoft Planner

Req ID: 13674

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Our values shape everything we do:

Be Ambitious to succeed 

Be  Imaginative to push the boundaries of what's possible 

Be  Inspirational to do groundbreaking work 

Be  always learning and listening to understand 

Be  Results-focused  to exceed expectations 

Be actively pro-inclusive and anti-racist across our community, clients and creations 

OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. 

OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.