IT Administrator (m/f/x)

Your mission

This is a company built for growth, not comfort.

When you join exmox, you’re stepping onto a global, highly competitive playing field - solving real problems in environments that push you beyond your comfort zone.

We build high-performing consumer products across multiple brands in one of the most competitive industries there is: mobile gaming. You will be part of a company that is on a path of hyper-growth, spearheading one of the largest innovations in the mobile gaming industry - rewarded user acquisition.

As our IT Administrator (m/f/x), you’ll own the backbone of our workplace technology, enabling teams to operate productively, securely, and at scale.

From devices and networks to access management and IT tools, you’ll ensure our IT ecosystem runs seamlessly today while building the foundation for tomorrow’s growth. Your expertise won’t just support the business - it will actively define how we operate every day. From introducing cutting-edge tools and elevating processes to becoming the trusted IT partner for all employees, you’ll take a hands-on, proactive approach, prevent issues before they arise, and continuously improve how we work, leaving a lasting impact on the organization.

What You’ll Own:

• Own and scale our workplace IT environment across macOS and Windows for 120+ employees, ensuring reliability, security, and a seamless day-to-day experience.
• Take full ownership of the hardware lifecycle — from procurement and setup to onboarding, offboarding, inventory, and upgrades.
• Build and continuously improve our office infrastructure, including Wi-Fi, network, printers, meeting room technology, and firewalls.
• Drive secure access management and foundational IT security, ensuring best practices are implemented and maintained.
• Act as the trusted go-to expert for IT, delivering fast, solution-oriented support on-site and remotely.
• Ensure compliance and data protection, aligning systems and processes with GDPR and internal standards.
• Create clarity and scalability by documenting systems, processes, and IT standards.
• Own vendor relationships, coordinating external providers to deliver high-quality outcomes.
• Continuously optimize tools, workflows, and employee IT experience, proactively identifying improvements and implementing them.

Your profile

• 5+ years of hands-on experience as an IT Administrator, IT Support Specialist, or System Administrator in fast-paced environments.
• Deep expertise in macOS and Windows ecosystems, with the ability to manage, troubleshoot, and optimize both at scale.
• Proven ownership of Google Workspace environments (Microsoft 365 knowledge is a strong plus).
• Strong foundation in networks, hardware, and core IT security principles, with a practical, solution-driven approach.
• Exceptional user support skills — you translate technical complexity into clear solutions and build trust with non-technical stakeholders.
• Ownership mindset — you don’t just fix problems, you identify root causes and prevent them from recurring.
• Structured, reliable, and proactive, able to prioritize effectively and operate independently.
• Fluent in English and German, additional languages are a plus.

If you’re nodding along while reading this, that’s a good sign. Apply with your CV in English we’re excited to meet you!

Why us?

• Ambitious people, real ownership. You’ll work with driven, entrepreneurial people who care deeply about what they deliver, challenge each other openly, and own outcomes together.
• We’re playing at the top, but we’re not done. Our apps rank in the top 5 of their categories. We’re determined to push further, compete harder, and earn the number one spot.
• You own your own growth. Growth doesn’t happen by accident. At exmox, learning is built into the work - through responsibility, feedback, and real challenges.
• Perks that help you focus on what matters. Transport subsidy, learning budget, wellness and gym, workation, bi-weekly team lunches, and more. The perks are great - but the real reason people join and stay is the challenge, the people, and the drive to win together.

Please note: this is not a remote only position, we offer you a flexible hybrid model here in Hamburg, Germany - working from home on Mondays & Fridays, coming to the office on Tuesday, Wednesday & Thursday!