Amazon Account Operations Manager (f/m/d)

At Front Row, we partner with leading brands to accelerate their ecommerce growth. We leverage our capabilities and proprietary technology to design, market, distribute and accelerate brands on a global scale. We work effectively to give every client the hands-on support, niche knowledge, and first-access they need to win in the world’s most competitive commerce markets and make each of our six capabilities the first to act on the next big things.

Our Content & Account Operations team is currently looking for a motivated Amazon Account Operations Manager (f/m/d) to h elp our clients expand their business and geographic scope with guidance and implementation across digital advertising and retail, optimizing conversion on all major platforms. In this role , you’ll take end‑to‑end ownership of our clients’ Amazon operations while helping shape the future direction of our Account Operations team. The position is full-time and located in Hamburg.

Responsibilities

• You will manage the daily operations of Amazon Vendor and Seller accounts of clients, ensuring consistently high content quality and operational excellence

• You will prioritize and coordinate incoming requests, make informed resourcing decisions, and ensure expectations and deadlines remain aligned

• You will identify opportunities to improve and automate operational processes, contributing ideas from concept through testing and evaluation

• You will support the development of AI‑driven features within Account Operations by proposing use cases, testing functionalities, and shaping future automation

• You will review team output, offer constructive and actionable feedback, and maintain high standards across deliverables

• You will collaborate closely with internal stakeholders to keep projects coordinated, transparent, and moving forward efficiently

• You will, when relevant, engage and communicate directly with clients as a trusted operational partner, guiding them through Amazon‑related challenges and opportunities

Requirements

• You have at least 2+ years of experience in Amazon account management (Vendor, Seller, or both) with broad exposure across operational topics

• You are a well‑rounded Amazon operator who can independently navigate complex situations and apply best practices with confidence

• You have hands‑on experience in content and account operations, including catalogue management, audits, content updates, A/B testing, and listing optimization

• You are an effective communicator and keep workstreams running smoothly

• You have strong attention to detail, operate with ownership, and consistently deliver high‑quality work

• You have excellent English communication skills; German is a strong advantage

Benefits

Your development

• Diverse projects across established German brands and fast-moving digital pure players

• Full responsibility for your own projects and room to grow professionally

• Unlimited learning budget and Gallup StrengthsFinder to support your development

Your environment

• A diverse, international team with more than 30 nationalities

• Close collaboration with clients on equal footing and a straightforward, no-nonsense mindset

• A modern office in the heart of Hamburg

• Regular after-work events and team retreats

Your flexibility

• Flexible working hours and remote work options

• 20 to 40 vacation days

• One week per year to work from abroad at our Sunshine Office

Your wellbeing and perks

• Mental wellbeing support through OpenUp

• Lunch allowance

• EGYM Wellpass

• Bike leasing, pension plan, and subsidy of the "Deutschland Ticket"