Customer Sales Support ( m/w/d)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise.

Für unseren Standort in Hamburg suchen wir zum nächstmöglichen Zeitpunkt einen Customer Sales Support (m/w/d)

Ihre zukünftigen Aufgaben:

• Unterstützung des Vertriebsteams im TagesgeschäftBetreuung und Beratung von Bestandskunden per Telefon und E-MailErstellung,
• Bearbeitung und Nachverfolgung von AngebotenAuftragsannahme sowie Abwicklung von KundenbestellungenPflege von Kundenstammdaten im CRM-System
• Enge Zusammenarbeit mit den Bereichen Vertrieb, Logistik und FinanceBearbeitung von Kundenanfragen, Reklamationen und Rückfragen
• Erstellung von Reports, Auswertungen und vertriebsrelevanten Unterlagen
• Unterstützung bei Vertriebsprojekten und Prozessoptimierungen

Ihr Profil überzeugt:

• Erfolgreich abgeschlossene Ausbildung zum/zur Kaufmann/Kauffrau für Spedition und Logistikdienstleistung,
• Erfahrung mit CRM Systemen
• Power Bi Kenntnisse von Vorteil
• Sicherer Umgang mit MS Office, insbesondere mit Excel
• Sicheres Englisch in Wort und Schrift,
• Teamplayer mit hoher Eigeninitiative und einer klaren Serviceorientierung

As a global organization, and partof the CMA CGM group, diversity is critical to our business success; only when we can reflect the cultures, languages, attitudes and local knowledge of our customers, can we succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [email protected]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.