Password Management Systems Engineer - CyberArk Focus (m/f/d)

Multiple locations: Hamburg, Berlin, Bremen, Leipzig, Münster, Oldenburg, Neckarsulm, Neu-Isenburg | Remote options available

A leading IT services company with strong corporate backing seeks a specialized systems engineer for enterprise password management solutions. As part of our 16-member team, you'll manage critical security infrastructure using cutting-edge CyberArk technologies while contributing to continuous service improvement and business growth.

Your Technical Responsibilities:

• Managing complete end-to-end service delivery including maintenance, support, patch management, and lifecycle operations
• Ensuring reliable and secure operation of enterprise password management solutions with primary focus on CyberArk platforms
• Providing 2nd level support for incident resolution while advising both internal and external customers on best practices
• Implementing IT security policies comprehensively, including vulnerability management, password policy compliance, and security standards adherence
• Contributing actively to service solution enhancement through innovative ideas for optimization and portfolio expansion
• Maintaining seamless operation of service solutions in collaboration with team members

Your Professional Background:

• Completed technical education, IT-focused degree, or equivalent qualification
• Multiple years of practical IT experience, particularly with Windows and Linux systems plus scripting capabilities
• Support-oriented expertise with application management according to ITIL standards and proven experience in 2nd and 3rd level support troubleshooting
• Minimum one year of password management experience, preferably with CyberArk or similar privileged access management solutions, ideally with relevant certifications
• Strong communication abilities, team-oriented approach, and confident interaction with colleagues and customers
• Availability for regular day shifts and on-call duties, including special emergency response services
• Proficient German language skills (minimum B1 level)

Our Comprehensive Benefits:

• Flexible working arrangements: Flextime account (40 hrs/week) or part-time options (minimum 30 hrs/week) with overtime compensation plus 30 vacation days
• Premium technology equipment including HP Elite tablets, notebooks or MacBooks, Jabra headsets, and iPhone for personal use
• Modern work environment featuring creativity rooms, co-working spaces, and collaboration tools optimized for hybrid working between home office and office presence
• Professional development opportunities through personalized career paths with soft skills training and specialized technical education, particularly in password management
• Job security through diverse client base across multiple industries and strong parent company backing
• Inclusive company culture with informal communication across all levels, social intranet, and various exchange formats including employee-led presentation series
• Wellness benefits including Hansefit membership, employer-funded pension scheme, complimentary external social and health counseling, and (e-)bike leasing options
• Remote work possibilities for optimal work-life balance

Join our dynamic team and play a crucial role in securing enterprise infrastructure while advancing your career in cybersecurity!