Coordinator, Payroll (m/f/d) - Hamburg

FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!

Coordinator, Payroll (m/f/d) – Hamburg

WE DELIVER • WE DREAM • WE CARE • WE DARE

Join Pandora as a Payroll Coordinator , where you will act as a central point of contact between Pandora and multiple external payroll providers across Europe, including Austria, Switzerland, Belgium, the Netherlands, Luxembourg, Sweden, Norway, and Denmark.

In this role, your primary responsibility is to coordinate and monitor payroll processes, ensure timely and accurate monthly payments, and facilitate clear and effective communication between all involved stakeholders. Rather than requiring in-depth knowledge of payroll systems, this position calls for strong communication skills, organizational strength, and the ability to work confidently with a variety of international providers.

You will collaborate closely with internal teams such as Human Resources and Finance, support the alignment of processes across countries, and help ensure smooth payroll operations through structured coordination and proactive problem-solving. This role is ideal for someone who enjoys working in an international environment, managing interfaces, and keeping complex processes running reliably through clear communication and attention to detail.

WE DELIVER - Let's deliver together:

• Ensure monthly payments and the administrative and social operations of Human Resources, according to legal requirements for various European countries (Austria, Switzerland, Belgium, Netherlands, Luxembourg, Sweden, Norway and Denmark)
• Act as the main point of contact for external payroll providers, coordinating inputs, clarifying discrepancies and following up on open items
• Review and validate payroll outputs for accuracy and completeness, rather than performing payroll calculations
• Resolve issues and answer payroll-related questions via all communication methods
• Maintaining a current knowledge of legislation relating to employee pay
• Work in collaboration with the Human Resources and Finance teams to ensure queries are dealt with appropriately
• Create regular payroll reports and ad hoc special reports with Excel
• Conduct year-end closing activities
• Contribute to the continuous improvement and standardization of payroll processes across countries

WE DREAM - This is what we dream of:

• Experience in payroll coordination or HR administration, ideally in an international environment
• Good communications skills in German and English, knowledge of Dutch and/or French is a plus
• Ability to coordinate and manage payroll-related administrative processes in collaboration with external providers
• Excellent attention to detail
• Confidence and experience in dealing with people and explaining complex issues in a compassionate, logical and simple manner
• Strong organisational and time-management skills, with the ability to prioritise tasks and meet strict deadlines
• Comfortable working across interfaces between HR, Finance and external partners

We CARE - what you can expect:

We truly care to offer you a great place to work!

Wellbeing, development & flexibility:

• 30 days of vacation & special leave days (e.g. 1 day at your birthday or 2 days at your own wedding)
• Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
• Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
• Personal and professional development through regular e-learning modules, training and workshops
• Urban Sports Club membership at a reduced Pandora-Corporate-Rate
• Running club: Join our weekly running club where you clear your mind with an Alster-run after a working day
• Cooperation with OpenUp, a digital platform for mental well-being: We support you to thrive at work and beyond

Discounts & subsidies:

• Corporate benefits & free access to a benefits portal for discounted tickets for different events
• A great discount on our jewellery
• Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
• Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
• Lunch allowance: Monthly pluxee vouchers – for flexible use and accepted in many restaurants and supermarkets
• Attractive company pensions scheme with an insurance package
• Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals

Office & Pandora culture:

• Dogs are very welcome!
• Beautiful & modern office space in the Hamburg city center
• Internationally successful company with a flat hierarchy
• A highly motivated team with a Can-Do-Attitude
• Cozy coffee area where you can grab a cup of coffee and meet for a chat

Celebrations & team-time:

We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime and at Christmas – after-work gatherings and team events are key highlights as well!

WE DARE - We dare you to apply.

We are looking forward to welcoming you!

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.