Senior Loss Prevention Manager (f/m/d) (Hamburg/ Hannover)

About the DOUGLAS Group

The DOUGLAS Group, with its commercial brands DOUGLAS, NOCIB, Parfumdreams and Niche Beauty, is the number one omnichannel premium beauty destination in Europe. The DOUGLAS Group is inspiring customers to live their own kind of beauty by offering a unique assortment online and in around 1,970 stores. With unparalleled size and access to customers, the DOUGLAS Group is the partner of choice for brands and offers a premium range of selective and exclusive brands as well as own corporate brands. The assortment includes fragrances, color cosmetics, skin care, hair care, accessories as well as beauty services. Strengthening its successful omnichannel positioning while consistently developing superior customer experience is at the heart of the DOUGLAS Group strategy Let it Bloom. The winning business model is underpinned by the Groups omnichannel proposition, leading brands, and data capabilities. In the financial year 2024/25, the DOUGLAS Group generated sales of 4.58 billion euros and employed more than 19,900 people across Europe. The DOUGLAS Group (Douglas AG) is listed at the Frankfurt Stock Exchange.

In our headquarters in Dsseldorf we are looking for you as

Our Loss Prevention Team is responsible for all activities related to loss and damage prevention and therefore plays a crucial role in ensuring the economic stability of our stores. We develop measures that reduce inventory discrepancies, support our stores with clear processes, and create transparency through meaningful reporting. In addition, we support inventory counts both operationally and strategically and work closely with internal and external stakeholders.

• Conduct store checks with a constant focus on loss and damage prevention
• Define appropriate measures that actively contribute to reducing theft, errors, and damage
• Analyze inventory- and security-related KPIs of our stores and derive concrete recommendations for action
• Organize and support annual and interim inventory counts to ensure smooth execution
• Oversee efficient security management in the stores and coordinate both internal and external partners
• Further develop our reporting and ensure transparency of key performance indicators
• Identify potential violations and initiate appropriate steps in coordination with relevant parties
• Regular travel primarily within Germany, and occasionally to Austria and Switzerland

We take a competency-based and fair approach to recruiting, thats why we look beyond your experience to understand how you create impact, grow through change, and collaborate for success.

Alongside these competencies, were looking for the following skills:

• Ideally, several years of experience as an auditor or in the field of loss prevention

• Completed commercial training or a degree in business administration

• Ideally, experience in sales or a store environment

• Independent and structured working style with strong prioritization skills

• Analytical, structured approach with a critical and solution-oriented mindset

• Strong attention to detail and the ability to communicate appropriately and effectively depending on the situation and audience

• Comfortable working in a dynamic environment and able to think both strategically and hands-on

🚀 Your personal development: we want you to grow with us. Become part of our mentoring program, use our e-learning platforms and benefit from many other individual development opportunities.

Open feedback culture: half-yearly meetings & performance reviews (#DOUGLASDialogue)

🌴 30 days of vacation per year

📍 Would you like a hybrid working model? We offer a balance between mobile working and office days in a collaborative environment. (approx. 8 days/month) For this position you will have a company car.

🧘 Whether it's fitness, mental health or preventative care - with Wellhub and heycare we support you holistically in your well-being.

🐾 Whether youre working or taking a break - your dog is always welcome in our office.

🍒 Cherry on top: You get our employee discount both online and in-store. On top of that, you get further discount opportunities thanks to our corporate benefits.

🧃 In-house canteen & bistro , as well as free drinks

🎉 A positive and motivating environment & celebrating successes at regular company events such as DOClub, summer party, Women's Day, etc

Then become part of our international company and apply, stating your salary expectations and possible starting date.

As an international employer, we stand for equal opportunities and diversity. We therefore welcome applications from mothers, fathers, people with disabilities and people from the LGBTQIA+ community. Please let us know if, for example, we should use a gender-neutral pronoun, if you need barrier-free access to our offices or if we should allow more time for the application process.

We look forward to hearing from you!