Export Specialist (Customer Service Department)

At XVET, we are dedicated to improving global animal health through innovative feed and animal care products. We are currently looking for a detail-oriented and proactive Export and Logistics Coordinator to join our team. In this role, you will be responsible for handling export logistics, documentation, and coordination with various internal and external stakeholders to ensure the smooth and timely shipment of our products worldwide.

Tasks

As an Export and Logistics Coordinator, your main responsibilities will include:

• Managing all processes related to the timely shipment of XVET orders and goods.
• Preparing and overseeing all documentation for transport and export activities.
• Handling Letter of Credit (L/C) documentation.
• Coordinating with clients and suppliers to prepare and place production orders, and organizing transportation and shipment logistics.
• Communicating with local authorities and institutions (e.g., health authorities, Chamber of Commerce, banks, notaries, embassies, and export insurance providers like Euler Hermes) on business-related matters.
• Entering customs-related data into the customs software system (current system: Atlas).
• Collaborating with transportation providers, warehousing teams, and purchasing departments to implement cost-efficient freight models.
• Working with internal support departments to align logistics with sales, order management, suppliers, and shipping.
• Performing general export business tasks, including ERP data entry, file management, sample stock maintenance, courier organization, and coordination of lab test samples.

Requirements

To be successful in this role, you should bring:

• Proven experience in logistics, export documentation, or international shipping.
• Familiarity with L/C documentation and customs procedures (knowledge of Atlas software is a plus).
• Strong organizational and communication skills for coordinating with suppliers, clients, and authorities.
• Experience working with ERP systems and handling export-related administrative tasks.
• Ability to work independently, meet tight deadlines, and manage multiple tasks simultaneously.
• Proficiency in German & English languages (additional languages are a plus).
• Relevant education or training in international trade, logistics, or a related field.