Callcenter Employee (m/w/d) - Hamburg (DE)

At UNIS Group, we believe that companies can only grow if their production runs reliably. That is why we ensure that production processes continue to run uninterrupted worldwide. For 40 years, we have been ensuring that machines and systems function optimally. We do this by applying our expertise in repairing, maintaining and extending the life of industrial electronics.

Your role as a proactive call centre agent is essential to making this possible. You establish new contacts and open doors for our sales team. In this way, you directly contribute to preventing downtime at companies worldwide.

What will you be doing?

As a call centre agent in our Hamburg-Altona office, you will be the voice of UNIS Group and help us grow. Your tasks will include:

• Outbound calling: you will approach potential industrial customers to present our products and services.

• Needs analysis: you will listen actively to understand customer needs and identify commercial opportunities.

• Scheduling appointments: you will make appointments for our sales team.

• CRM management: you will accurately process the results of calls and customer information in our CRM system.

• Market and customer research: you will identify and qualify new target groups and decision-makers within relevant sectors.

About UNIS Group

For 40 years, UNIS Group has been helping companies worldwide to keep their production processes running smoothly. We ensure that machines and systems operate reliably, preventing downtime.

With offices in the United Kingdom, Europe, Brazil and China, we have an international impact, but in Grou it remains personal. Here you will work with a close-knit team that takes initiative, communicates openly and takes responsibility. At UNIS, you will help companies worldwide to produce reliably and sustainably.

What you bring

• Experience or strong interest in industrial/production-related environments (an advantage).

• Technical interest

• Fluent written and spoken German; other languages are a plus.

• Strong communication and social skills as well as a team-oriented, customer-focused approach to work.

• Self-motivation, flexibility and sales drive.

• Proficiency in MS Office (Word, Excel, Outlook).

What we offer

• Flexible working hours, ideal for combining with studies or other commitments.

• Comprehensive training

• Performance-based remuneration including bonus.

• Modern working environment with flat hierarchies and direct communication.

Interested?

Then we look forward to receiving your application.