Commercial & Key Account Manager (m/w/d)

Your tasks

• Manage a portfolio of major airline and oil company accounts, acting as their primary commercial contact
• Develop and execute account plans focused on growth, retention, and customer satisfaction
• Lead contract renewals and price negotiations, supported by Regional VPs and the VP of Commercial & Pricing
• Prepare commercial proposals, term sheets, and contract amendments in collaboration with Legal and Finance
• Drive price realization, margin improvement, and discount discipline across your accounts
• Identify and pursue upsell and cross-sell opportunities within existing relationships
• Track contract milestones, renewal timelines, and commitment volumes to ensure nothing slips
• Gather and share customer feedback, competitive intelligence, and market trends with internal teams
• Contribute to revenue forecasting, pipeline development, and profitability analysis for your accounts
• Collaborate closely with Pricing & Commercial Strategy, Regional VPs, Finance, and Operations on account strategy
• Maintain accurate account records and CRM data, and present regular performance reviews to senior leadership

Your profile

• Degree in Business, Economics, Aviation Management, or related field; MBA is a plus
• 5+ years in key account management, commercial roles, or B2B sales, ideally in aviation, fuel, energy, or logistics
• Proven track record managing major accounts with complex contract structures and multi-stakeholder negotiations
• Strong grasp of pricing, margin analysis, and commercial P&L drivers
• Commercially sharp, highly organized, and confident engaging senior stakeholders internally and externally
• Proficient in CRM tools, Excel, and working with commercial data
• Self-starter who thrives in an international, fast-moving environment
• Fluent in German and English (mandatory); additional European language is a plus
• Based in Hamburg, with willingness to travel regularly across Europe
• Valid international driver's license

We offer you:

• A modern office in the heart of Hamburg city center
• Trust-based working hours and opportunities for mobile working
• Being a part of the strategic decision-making process of an international and fast-growing company
• Full ownership of your projects and excellent development opportunities within the global organization of Skytanking and PrimeFlight, the sole shareholder of Skytanking
• Strong social benefits such as company pension scheme, vacation pay and 30 vacation days per year
• Opportunity to lease a JobRad bicycle and attractive employee discounts on corporate benefits as well as subsidized meal vouchers (Pluxee)

About us

At Skytanking, we have been providing aviation-related services since 1999. In addition to aviation fuelling, our portfolio includes ground handling, tank farm and hydrant management, investments in fuelling infrastructure, and engineering services. Our customers include airlines, airports and oil companies. Our 3,600 employees refuel an aircraft every 25 seconds on average at more than 100 airports in 15 countries in Europe, Asia, Africa and Australia. Skytanking is a 100% subsidiary of PrimeFlight Aviation Services Inc., which employs around 18,000 people at more than 235 airports.