Senior Quality Assurance Manager (m/f/d) - SCAYLE - onsite in Hamburg or Berlin

SCAYLE is one of the fastest-growing enterprise commerce platforms worldwide, empowering leading B2C brands and retailers to create outstanding customer experiences with one unified backend.

Our headless and composable architecture follows an API-first approach and is constantly extended with new features to stay ahead of industry standards. With a versatile tech stack including PIM, Shop-Management, Checkout, and OMS, as well as advanced capabilities like internationalization, omnichannel, and marketplace enablement, SCAYLE offers everything modern commerce needs. Features such as Subscription, Search, Promotions, and frontend accelerators are combined in one powerful and flexible backend solution.

As part of the ABOUT YOU Group, SCAYLE unites a diverse team of experts from over 82 countries working in Hamburg, Berlin, and remotely across Europe. Global brands such as Manchester United, Deichmann, Fielmann, s.Oliver, FC Bayern, and Marc O’Polo trust SCAYLE to innovate and grow their businesses.

We’re currently looking for a skilled & passionate Senior Quality Assurance Manager (m/f/d) to join our QA Team.

Job Description

What you will do:

• Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout
• Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation
• Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences
• Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines
• Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects
• Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements
• Coordinate testing efforts across parallel client projects to ensure the successful delivery of high-quality features within agency timelines
• Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third-party services
• Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications

Who you are:

• You have minimum of 5 years of experience in quality assurance , testing, and debugging of frontend applications , preferably in agency or client-facing environments
• Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies
• Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders
• Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting
• Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures
• Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs
• Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects
• Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands
• Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience
• Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly

Nice to have:

• Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows
• Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce
• Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients
• Previous experience in an agency environment or working on multiple concurrent client projects
• Understanding of SCAYLE's modular architecture, Storefront SDKs, and Feature Packages
• Experience testing headless commerce implementations and API integrations
• Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations)

What you will get on top:

• Grow together with one of the fastest-growing eCommerce companies in Europe
• Flexible working times
• 40% discount on our online shop
• Fresh fruits + drinks everywhere
• Language courses (German & English)
• Free sports courses & reduced price for gym membership
• Subsidized public transportation ticket
• Job bikes
• Free choice of hardware and operating system (Mac, Windows, Linux) also for private usage
• State-of-the-art tech stack running on AWS
• Modern office in the city center of Hamburg
• International working environment and English as company language
• Agile work environment (MOVE) and cross-functional teams
• Free access to Germany’s greatest developer conference code.talks
• German health insurance included
• Help in relocation and VISA process

 

YOU ARE THE CORE OF SCAYLE.

We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU/SCAYLE culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal! This way, we can ensure a faster process and for you it is very easy to upload your application documents. :-)