(Senior) Operations Manager (m/f/d)

Our Company

"Buying Labs is the leading global partner for sourcing and distributing premium consumer goods!"

As an Operations Manager, you drive the continuous improvement of our operations, combining strategic thinking with hands-on execution and building sustainable structures to support further growth. You work cross-functionally to optimize our core processes and ensure that operational excellence is embedded in day-to-day business.

For our Hamburg office, we are therefore looking to hire a (Senior) Operations Manager (m/f/d) with immediate effect.

Your Mission

• Analysis, optimization, and continuous development of existing business processes, as well as identification of efficiency potential across all relevant areas.
• Management and coordination of cross-departmental processes and initiatives involving Finance, Buying, Sales, Logistics, Tech, and other departments.
• Leadership of operationally relevant projects, in particular tool rollouts and system implementations, including support of change processes and ensuring successful adoption in day-to-day operations.
• Creation, documentation, and implementation of Standard Operating Procedures (SOPs).
• Identification of bottlenecks and development of pragmatic solutions to ensure efficient workflows.
• Close collaboration with the Tech team to further develop and implement digital solutions.
• Definition, monitoring, and analysis of relevant KPIs, as well as deriving actions and preparing reports.
• Support in forecasting and capacity planning.
• Evaluation of new tools, technologies, and methodologies.

Your Profile

• 3–5 years of relevant professional experience in Operations Management, Process Management, or a comparable role.
• Completed degree in Business Administration, Operations, Process or Project Management, or a related field.
• Strong understanding of end-to-end processes and experience working in cross-functional environments.
• Demonstrated success in:
  • Leading cross-functional projects
  • Tool and system implementations
  • Process optimization and KPI management
  • Scaling business models
• Strong analytical skills, a structured and solution-oriented working style, and high problem-solving ability.
• Fluent English skills, both written and spoken (German skills are optional).
• Confident use of common tools (Microsoft Office, Google Workspace, project management software).
• Experience with ERP, CRM, or warehouse management systems.
• Familiarity with data analytics and BI tools (e.g., SQL, Tableau, Power BI).
• Hands-on mindset, strong sense of ownership, and the ability to set priorities and maintain oversight in a dynamic environment.

Why Us?

• A great team & inspiring atmosphere
  • Work with ambitious team members in a modern, appreciative environment where team spirit and fun go hand in hand—even when things move fast.
• Flat hierarchies & real growth opportunities
  • Take ownership of your role and grow together with us. We actively promote internal development and value every opinion—regardless of seniority level or title.
• Modern workplace & high-quality equipment
  • You can expect a well-equipped office with height-adjustable desks, mobile walking treadmills, air conditioning, and everything you need for productive work.
• Company pension scheme with employer contribution
  • We support your retirement planning with a 30% employer contribution to your pension plan.
• Corporate Benefits membership
  • Gain access to attractive and regularly changing discounts with numerous brands and partner companies.
• Germany Ticket included
  • We cover the full monthly cost of the Deutschlandticket—for convenient and sustainable mobility throughout Germany.
• Flexible bike options
  • Choose between a free “Swapfiets” (Original or Deluxe 7) or JobRad leasing with a €26 monthly subsidy.
• Free refreshments in the office
  • Enjoy a free lunch in the office every Friday, as well as organic fruit and vegetables, snacks, drinks, coffee/tea, healthy shots, and seasonal extras (e.g. ice cream, soup).
• Personalized workspace setup
  • When you start with us, you’ll receive a €100 welcome voucher to set up your workspace according to your needs and personal style.
• Refer-a-Friend program
  • Feeling good with us? Great! Recommend us to others and secure attractive referral bonuses. As a modern company, we combine a start-up mindset with the professionalism of many years of experience in the fashion industry. Become part of a fast-growing company with excellent prospects!

Sounds exciting? Then we look forward to receiving your application.