Senior Quality Assurance Manager (all genders)

- Perform high-quality manual testing across multiple client e-commerce web projects (mobile, tablet and desktop), covering the complete customer journey from discovery to checkout

• Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation
• Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences
• Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects
• Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements
• Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines
• Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third-party services
• Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications
• 5+ years of experience in QA and frontend testing, ideally in an agency or client-facing environment.
• Hands-on skills in manual, exploratory, destructive, and automated testing methods.
• Solid understanding of HTML, CSS, JavaScript, browser DevTools, and REST APIs.
• Strong root-cause analysis skills to figure out why bugs happen, not just report them.
• Ability to translate technical problems into clear business impact and actionable steps for clients and engineers.
• Proven track record using Jira, Confluence, and agile workflows across multiple concurrent projects.
• Detail-oriented mindset with high standards for user experience, performance, and brand consistency.

• Experience with test management tools like TestRail.
• Knowledge of web performance testing (Lighthouse, Web Vitals) and web accessibility (a11y) standards.
• Hands-on experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests.
• Familiarity with web accessibility (a11y) standards and testing
• Understanding of international e-commerce setup, like multi-language, multi-currency, and regional regulations.
• Familiarity with headless commerce, Storefront SDKs, or SCAYLE's architecture.