Solution Consultant DACH (F/M) - Hamburg

LumApps is an Employee Experience Platform that supports companies in their digital transformation on communication, collaboration and engagement of their customers, partners,and above all their employees.

LumApps is a proven leader in this dynamic market with a truly unique vision and product. Our enterprise-grade SaaS platform has been deployed by Fortune 500 clients around the world and is delivering meaningful business benefits. LumApps is identified as a leader in Gartner's Magic Quadrant for Intranet Packaged Solutions as well as in Intranets Forrester Wave. We are also regularly selected for the French Tech Next40/120 program.

Our mission: To make people feel that they belong and have a purpose.

To create an environment where all employees are engaged and work together towards the same goal. Over 700 leading companies trust LumApps to:

🎯 Improve the productivity of their teams with our SaaS-based Collaborative Experience
Platform integrated with both Google and Microsoft collaborative suites,

🎯 Transform employees into real ambassadors of their company,

🎯 Make employees more efficient and better connected to their peers and relevant information, regardless of their location, with the tools and information they need at their fingertips,

🎯Helping companies to reduce turnover, accelerate employee onboarding, better collaborate and share knowledge, and even improve their customer experiences.

With a team of over 400 Lumies spread across 9 offices (Lyon, Paris, Lille, Sophia Antipolis, London, Barcelona, Hamburg, Austin, Tokyo), LumApps supports large enterprises from all around the world. We are entering an ambitious phase in our company's journey under the impulse of our new shareholder Bridgepoint, aimed at propelling us to become the clear leader in our market and make LumApps shine worldwide in our industry. We are looking for individuals who are excited to actively participate in this transformation.

If these core values sound like you: "be bold, do amazing things", "say what you mean, do what you say", "one team, same mission", "always be evolving": apply now!

*Team*

LumApps is seeking a Solution Consultant DACH in Hamburg, Germany.

Our Presales team works in conjunction with our sales team to translate customers’ vision and strategy into solutions as part of the sales process evaluation. Our Solutions Consultants act as trusted advisors within the sales cycle; assisting in both pre and post-sales conversations for advice and support.

Solution Consultants must be active listeners and explorers - paying close attention to customer pain-points, challenges, and be able to provide feedback, defer judgment, respond appropriately, with a high level of self-awareness.

*Missions*

• Develop relationships with prospects, partners, and clients as a technical and functional advisor;

• Translate business needs into technical solutions and vice versa—understand challenges and offer tailored solutions aligned with LumApps' and the customer's needs.

• Actively maintain in-depth product knowledge and ability to determine solution fit;

• Participate Customer and Prospect site visits, operational information gathering, demonstrations, presentations;

• Manage RFP, RFI response in coordination with sales and other functions;

• Work closely with Sales, Product and Professional Services Teams;

• Provide product training, support, and enablement to customers and other members of the LumApps team;

• Attend trade shows, conferences, and other marketing events;

• Design and deliver technical presentations and product demonstrations to customers at all levels and in different job functions;

• Expected Travel: 30%

* Skills *

• 2+ years of experience as a Solution Consultant, Sales Engineer or Implementation Specialist;

• 5+ years working experience;

• Solution Consultant must have a SaaS background along with sales skills to support customer demonstrations and presentations;

• Strong understanding of sales and buying cycles;

• Native level in German and fluency in English is required .

Personality and Team Fit:

• Communicator: You possess strong communication skills and you enjoy working with customers.

• Team-Oriented: You’re capable of embracing the ideas of others (even if they conflict with your own) for the sake of the company and client.

• Driven: You are a driven team player, collaborator, and relationship builder whose infectious can-do attitude inspires others and encourages great performance in a fast-moving environment.

• Entrepreneurial: You thrive in a fast-paced, changing environment and you’re excited by the chance to play a large role.

• Passionate: You must be passionate about SaaS applications and making a positive impact on your customers and ensuring their success; we love seeing hunger and ambition.

• Self-motivated: You can work with a minimum of supervision and be capable of strategically prioritizing multiple tasks in a proactive manner.

Preferred Experience:

• Experience with Intranet / Digital Workplace tools (e.g. LumApps, Jive, Unily, Sharepoint, Beezy, Igloo, Interact, Simpplr, etc);

• SaaS Experience in Professional Services or Pre-Sales Support/engineering;

• Enterprise Sales experience;

• Strong G-Suite or MS 365 background;

• B.S. Degree in computer science or related field;

We aim to celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from candidates of all backgrounds, identities, and experiences.