Coordinator, eCommerce Nordics (m/f/d) - Hamburg

FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!

Coordinator, eCommerce Nordics (m/f/d) – Hamburg

WE DELIVER • WE DREAM • WE CARE • WE DARE

As an eCommerce Coordinator for the Nordics , you will support the execution of day‑to‑day digital operations across our Nordic markets. You will manage product and content updates, ensure execution quality across platforms, and contribute to delivering a seamless and engaging customer experience.

This role is ideal for someone who is detail‑oriented, structured, and eager to grow their eCommerce expertise within a dynamic and supportive environment.

WE DELIVER - Let's deliver together:

Market Performance Ownership

• Execute commercial activities such as product setup, price updates, promotional activations, and campaign content uploads for the Nordic markets
• Carry out routine tasks in CMS, SFCC, and PIM to support smooth day‑to‑day site operations
• Handle content uploads, translations, tagging, and placement to ensure accurate and timely execution of commercial plans
• Support the creation of tickets and perform basic troubleshooting in collaboration with technical team
• Follow established processes to ensure consistent, reliable, and compliant execution.
• Conduct QA checks across products, content, links, and campaign implementation to maintain high site quality
• Support the delivery of market‑relevant execution in alignment with local global guidelines

Performance Analysis & Optimization

• Gather and compile performance inputs for key reporting formats
• Review basic reports and performance dashboards, drawing early observations to support team analysis
• Flag emerging issues, irregularities, or opportunities identified through daily operations
• Support deeper investigations led by Senior team members by providing context, data points, or operational insights
• Contribute to optimizations by highlighting recurring execution gaps or customer‑facing issues

Collaboration & Expert Ownership

• Collaborate closely with Senior team members and cross‑functional teams including Nordic Marketing, Merchandising, Retail, and CRM to ensure aligned and timely execution
• Coordinate with local and Global eCommerce teams on platform updates, content needs, assets, and operational requests
• Maintain checklists, task trackers, and documentation to ensure smooth preparation and execution of launches and seasonal activities
• Support the upkeep of SOPs and process documentation within your operational area
• Contribute to knowledge-sharing within the team and train colleagues on specific tools or process areas as part of your development

WE DREAM - This is what we dream of:

• Early-career professional with experience or strong interest in eCommerce, digital operations, or content management
• Detail‑oriented and structured, with strong organizational skills and a proactive mindset
• Comfortable working with digital tools and content management systems
• Collaborative, communicative, and a team player who thrives in a dynamic environment
• Curious, fast‑learning, and motivated to develop within digital commerce
• English fluency required; a Nordic language is a strong advantage

We CARE - what you can expect:

We truly care to offer you a great place to work!

Wellbeing, development & flexibility:

• 30 days of vacation & special leave days (e.g. 1 day at your birthday or 2 days at your own wedding)
• Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
• Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
• Personal and professional development through regular e-learning modules, training and workshops
• Urban Sports Club membership at a reduced Pandora-Corporate-Rate
• Running club: Join our weekly running club where you clear your mind with an Alster-run after a working day
• Cooperation with OpenUp, a digital platform for mental well-being: We support you to thrive at work and beyond

Discounts & subsidies:

• Corporate benefits & free access to a benefits portal for discounted tickets for different events
• A great discount on our jewellery
• Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
• Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
• Lunch allowance: Monthly pluxee vouchers – for flexible use and accepted in many restaurants and supermarkets
• Attractive company pensions scheme with an insurance package
• Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals

Office & Pandora culture:

• Dogs are very welcome!
• Beautiful & modern office space in the Hamburg city center
• Internationally successful company with a flat hierarchy
• A highly motivated team with a Can-Do-Attitude
• Cozy coffee area where you can grab a cup of coffee and meet for a chat

Celebrations & team-time:

We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime and at Christmas – after-work gatherings and team events are key highlights as well!

WE DARE - We dare you to apply.

We are looking forward to welcoming you!

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.