Assistant Manager (M/W/D)

Big Mamma is a Franco-Italian restaurant group born from the idea of Victor Lugger and Tigrane Seydoux. Over the past 10 years, we have opened the doors to 34 restaurants across Europe (France, the Principality of Monaco, the United Kingdom, Spain, Germany, Italy, Belgium, and Ireland) as well as in the United Arab Emirates (Dubai).

Our mission? To share the unique atmosphere of the most beautiful places of Italian tradition and create unforgettable moments of togetherness with our guests.

Take the lead with La Squadra as a ASSISTANT MANAGER in Hamburg

With the group’s continued growth, we are looking for our next rising star to join Edmondo , our restaurant in Hamburg. As Assistant Manager , you will report to the Front-of-House Manager and embody our values of excellence, meritocracy, entrepreneurship, and authenticity in the restaurant every day.

Your areas of responsibility:

Responsible for service quality

• Ensure excellence, consistency, and speed of service, in line with the Big Mamma vision.

• Responsible for welcoming guests.

Contribute to the restaurant’s performance

• Optimize table turnover / service pace and staff efficiency for resetting tables.

• Ensure the average check meets targets through staff briefings, sales training requests when needed, performance monitoring of section heads, and individual coaching.

Ensure smooth front-of-house operations

• Ensure compliance with dining room hygiene standards.

• Propose initiatives to control front-of-house labor costs.

• Oversee team schedules.

• Responsible for orders and stock management (wine, tableware, aprons).

• Responsible for cash handling.

• Ensure proper use and maintenance of equipment.

Responsible for the success of the front-of-house team

• Participate in the recruitment process for new hires.

• Support the onboarding of new team members.

• Coach and support the front-of-house team daily.

• Be a key driver of team cohesion and positive working relationships.

Our offer:

• Competitive salary.

• Permanent contract / 42H per week / 2 consecutive days off per week.

• Meal on shift: a meal prepared daily with love by our squadra.

• Employee discount: discount on food and drink at our restaurants for you and up to 3 of your friends.

• Continuous trainings, team buildings and career opportunities.

• Geographical mobility in Germany & Europe.

• And much mooore!

BIG MAMMA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.