Senior Specialist, Visual Merchandising, Campaign (m/f/d) - Hamburg

FOR OUR HEAD OFFICE NORTHERN EUROPE, BASED IN HAMBURG, WE ARE LOOKING FOR YOU!

Senior Specialist, Visual Merchandising Campaign (m/f/d) – Hamburg

WE DELIVER • WE DREAM • WE CARE • WE DARE

The Senior Specialist, VM Campaign plays a pivotal role in delivering best‑in‑class visual merchandising initiatives across all retail environments. By building strong partnerships with Global and Cluster Operations, Supply Chain, and Logistics, this role ensures seamless execution of VM campaigns from concept to in‑store activation.

In partnership with VM, this role focuses on elevating the in‑store consumer experience. The Senior Specialist supports all product touchpoints — from permanent retail to pop‑ups and activations — ensuring consistent, high‑quality execution.

WE DELIVER - Let's deliver together:

Creative Campaigns

• Manage global creative campaign orders
• Partner with Cluster leaders on strategically leveraging the Global campaign toolkit to best support Cluster initiatives and to drive brand awareness and traffic to the store. Oversee production, including adhering to Procurement processes and ensuring execution is to Global standards.
• Manage the creative campaign budget, ordering process, logistics and installation for the store, along with any local production needs. Partner with Cluster and Global on all requests for damages, missing collateral and any changes to the creative orders.
• Ensure the product selected for each creative campaign fixture is following Global guidelines and accounting for any Cluster nuances – in partnership with Cluster and Global teams.
• Identify opportunities for process improvement at any stage of the creative campaign process.
• Manage the creative campaign ordering process, logistics and installation for the store, along with any local production needs. Partner with Cluster and Global on all requests for damages, missing collateral and any changes to the creative orders.
• Partner with Retail team and Market stakeholders on creative campaign installation and create training plans. Track the effectiveness of creative campaigns and share with Cluster stakeholders and global, when applicable.

Retail Activations

• For In-Store Events, communicate and partner with cluster stakeholders on renderings, budget, production, vendor management and implementation. Review business impact and effectiveness of the initiative with Cluster stakeholders and Global, when applicable.
• Partner with Cluster stakeholders to leverage Global in-store event and retail activation programs to support local Market initiatives and to drive traffic to store.
• Communicate and partner with cluster stakeholders on renderings, budget, production, vendor management and implementation. Review business impact and effectiveness of the initiative with Cluster stakeholders.

Vendor Management/Operations

• Manage budgets related to Campaign projects.
• Source new vendors, including partnering with Procurement on onboarding and RFP processes.

WE DREAM - This is what we dream of:

• Bachelor’s degree in Marketing, Visual Merchandising or a related field
• 8+ years of professional experience in a similar role
• A Strategic Mindset that can interpret Global guidelines to best support market nuances – with support from VM Lead
• Organized and detail oriented
• Strong communication and stakeholder management skills
• Proficiency with Microsoft Office
• Fluent in German and English

We CARE - what you can expect:

We truly care to offer you a great place to work!

Wellbeing, development & flexibility:

• 30 days of vacation & special leave days (e.g. 1 day at your birthday or 2 days at your own wedding)
• Flexible working hours with opportunities for mobile working (2 days home office & 3 days office/week)
• Work from anywhere: Work up to 20 days within 12 months from anywhere in Europe
• Personal and professional development through regular e-learning modules, training and workshops
• Gym membership at Fitness First at a reduced Pandora-Corporate-Rate
• Running club: Join our weekly running club where you clear your mind with an Alster-run after a working day

Discounts & subsidies:

• Corporate benefits & free access to a benefits portal for discounted tickets for different events
• A great discount on our jewellery
• Company subsidised public transport ticket (we take over 25€ of the Deutschlandticket)
• Mobile Working Kit Allowance: We support you with a maximum of 500€ for your home office equipment
• Lunch allowance: Monthly pluxee vouchers – for flexible use and accepted in many restaurants and supermarkets
• Attractive company pensions scheme with an insurance package
• Pandorians refer Pandorians: We are very thankful for your employee referrals and will reward you for successful referrals

Office & Pandora culture:

• Dogs are very welcome!
• Beautiful & modern office space in the Hamburg city center
• Internationally successful company with a flat hierarchy
• A highly motivated team with a Can-Do-Attitude
• Cozy coffee area where you can grab a cup of coffee and meet for a chat

Celebrations & team-time:

We love to celebrate special moments together that matter to us like your birthday, where you are given a special leave day, or with corporate events in the summertime and at Christmas – after-work gatherings and team events are key highlights as well!

WE DARE - We dare you to apply.

We are looking forward to welcoming you!

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Recognised by the Financial Times as one of Europe’s Best Workplaces and ranked #1 among Danish companies, Pandora is committed to building an inclusive and diverse workplace. We believe that reflecting the diversity of society in how we engage with our customers is essential to fulfilling our purpose: to give a voice to people’s loves. We are dedicated to nurturing a culture where everyone feels respected, valued, and empowered to thrive.